Support Information
- We accept any question about the product and the company.
- We will be glad to hear questions, suggestions, and opinions.
- We reply to every email from customers. No spam please. It will be deleted.
- We only accept an email written in English.
- Our email address is support@smilemelon.com
Additional Document
A Sample Code
Updates Information
- We provide the most recently updated software here on our site.
- We recommend using the newest version for improved functions and bug fixes.
- Please visit our site periodically to download the latest release of our program.
Lost Code
- If you lost or foget your code, please contact us with registered name and email.
- We will resend the code to registered email address.
- If you are not sure about registered name and email, please just enumerate possible names or emails.
- If you know the purchased date, we can find and send more faster.
Contact Information
It will be very helpful to us if you provide the following information when contacting us for support.
- The operating system which you are using. (ex> Windows XP SP3, Windows Vista SP1 or Windows 7)
- Your Browser Name and Version Number. (ex> Internet Explorer 6, IE 7, IE 8; Firefox x.xx)
- The Version Number of our software. (ex> Website Layout Maker Version x.xx)